
In > Alert Box > Widget Themes, ensure that the correct widget theme is selected in the dropdown for your scene collection. You have the wrong Widget Theme Selected.(if applicable) > Scroll down to Enable Custom HTML/CSS and Disable it Go to > Alert Box (or other widget that is having the issue)> Follows/Subscriptions/Donations/Etc. Right-click your alert/widget source that is having the issue > Properties > if applicable, click on the alert that isn't functioning > HTML (if the little green circle is "on" that means it is turned on) > toggle off Custom HTML/CSS Please ensure you have this disabled unless you created the CSS/HTML yourself. Make sure that your alerts aren't paused in your recent events list at the top right.

If you would like to delete the variation, you will need to press Edit > Delete and confirm this. Variations and Disable any alert variations.

Go to > Alert Box > Follows/Subscriptions/Donations/Etc. Use the "+" sign to uncollapse your variations Disable your alert variations or check to ensure that you do not have any missing information for each of the variations.

You will also want to ensure that your Alertbox audio is ticked for every track that you wish for it to sound for multitrack recording (for stream audio by default you would choose track 1).If your monitoring device is different than your desktop audio device, please select monitor and output. Monitor Only (Mute Output) should work for the majority of people. Click on the gear to the right of your Mixer to launch your Advanced Audio Settings.In your recent events list, at the top right, ensure that you do not have your alert sounds muted:.If that doesn't solve the problem, follow this guide (If you want to jump to a specific section please use the links below). The first step is always to log out of Streamlabs Desktop and, then log back in. This guide focuses on all of our widgets, which you can find here. Widgets can be added as a widget source in Streamlabs Desktop, or as browser sources in other streaming software. A widget is a source type that you can add to your stream to help make your stream more interactive. There are various reasons that your alerts/widgets could not be working.
